Nikon Reparatur-Service

Name: Nikon Reparatur-Service
Brand: Nikon Service Point Dresden
SKU: Rep00
Availability: InStock

Send camera, lens and/or flash for cost estimate. Select shipping method in the checkout area & receive shipping label via email. (Print & QR code DHL shipping label)

Quantity

Select the number of devices you want to send in for error checking/ cost estimate, regardless of the device type (camera, lens, flash).

Add a bullet-point error description in the shopping cart. In the checkout area, select your preferred shipping method.

Upon receipt, we will first determine the cause and repair costs for you. Within 1-2 business days, you will receive an error diagnosis including a cost estimate via email. (Please refer to the FAQ listed below)

Nikon Repair Service - Shipping

Own submission

0.00€ - You will handle the shipment with a shipping service provider of your choice.

DHL return label received by e-mail:

5.90€ - up to €500 package insurance
8.90€ - up to €2500 package insurance
12.90€ - up to €5000 package insurance
18.90€ - up to €10,000 package insurance
24.90€ - up to €25,000 package insurance

WARNING NOTICE!

Return label by email: Available within 5-20 minutes during store opening hours. Outside opening hours, on the next business day before 8:30 AM.

Opening hours:
Mon-Thu 8:00 AM - 5:00 PM
Fri 08:00 AM - 03:00 PM
Saturday closed.

All prices include VAT.

FAQ

Unfortunately, it is not possible to estimate and provide repair costs remotely. Errors can be more complex than the error description suggests, but they can also be just as simple. Therefore, our technician will thoroughly examine your device and only then create a detailed cost estimate listing all necessary work with labor time as well as the costs for any required replacement parts. We hope that this approach allows us to offer you the best possible support to get your device repaired as quickly as possible.

Our Nikon technicians will individually inspect your device to create a detailed cost estimate. You will then conveniently receive this cost estimate via email. (Cost estimate preparation within 1-2 business days)

The following options are available to you in the cost estimate:

✎ Repair according to cost estimate.
(Diagnostic flat fee of €29 is waived)

After your written confirmation, we will begin the repair.

✎ Send back unrepaired.
( Diagnostic flat fee = €29 due. Not per device, if your order includes, for example, 5 devices, a total of €29 will be charged for the entire order)

We will send your device(s) back to you unrepaired.

✎ Professional & free disposal.
(Diagnostic flat fee of €29 is waived)

We dispose of your device(s) professionally and free of charge.

- Nikon Cameras

- NIKKOR (Nikon) Lenses

- Nikon Flash Units

- Nikon accessories (batteries, remote shutter release, charging station, adapter, etc.)

- Nikon Binoculars

Is there still a warranty? Please include a copy of the invoice with the package. It does not matter where the devices were purchased.

We only need the defective devices. If the error cannot be localized, then of course all relevant ones.

Please send your device(s) with the respective protective covers!
Pack your NIKON device securely!

Warranty:
Include the warranty card and proof of purchase (copy) in the package.

For safety reasons, send as few attachments and accessories as possible.

Not necessary are e.g.

- Eye cup

- Battery (unless it is not original or the error probably comes from the battery)

- Memory card (unless there are images on it that show an error or the error is likely caused by the memory card)

- Camera Strap

- Original packaging

- Filter

- Batteries (e.g., flash unit)

- Monitor protection

- Charging cable or charging station (unless these devices are defective)

- Sun visors

Please allow 2-3 business days each for outbound and return shipping.

Our Nikon technician will determine the cause and scope of the repair. You will receive a cost estimate by email within 1-2 business days. You can then decide on the next steps.

Upon confirmation of the cost estimate, the Repair duration depends on the type of fault and the associated repair effort, as well as the availability of required spare parts (if necessary).

If there is still a warranty, simply include a copy of the invoice with your package.

It does not matter where you purchased your devices.

A personal drop-off / pickup in Dresden, Schweizer Str. 3a is possible during opening hours without an appointment.

Es hat alles so wie man es sich vorstellt.

Vom ersten telefonischen Kontakt bis zum wiedererhalte der Kamera war alles in Ordnung

Nikon D5300 und 5 Objektive

Hervorragender Service,
Sehr schneller und freundlicher Kontakt
Hatte Nikon D5300 mit 5 Objektiven zur Reinigung.Es gab Reparatur Bedarf bei Kamera und 2 Objektiven.Kostenvoranschlag kam umgehend, Reparatur zügig erledigt.Nach 1Wo kam alles sehr gut verpackt und wie neu zurück.Ich bin begeistert.
Vielen lieben Dank.
MfG

Prima! Hat wieder so geklappt wie erwartet.

Von der Auftragserteilung am PC und der Bezahlung über Pay-Pal, über den Ausdruck der Versandpapiere und den Versand, bis zum Eintreffen der perfekt gereinigten Kamera (die auch wieder sehr gut verpackt war), hat alles super geklappt. Mehr kann man nicht verlangen. Recht vielen Dank!!!!

Vielen Dank für Ihr positives Feedback! Es freut uns zu hören, dass die Reinigung Ihrer Kamera reibungslos verlaufen ist und Ihre Erwartungen erfüllt wurden. Unser Ziel ist es, unseren Kunden einen erstklassigen Service zu bieten. Wir danken Ihnen für Ihr Vertrauen und hoffen, Sie bald wieder als zufriedenen Kunden begrüßen zu dürfen. Beste Grüße vom Nikon Kundenservice-Team.

Mehr laden

Nikon

Repair Service

Have your equipment repaired quickly when something goes wrong. Nikon offers a range of repair options, including fixed-price repairs, repairs with cost estimates, and repairs under warranty. Loaner equipment is available if needed.

We know how important your devices are to you!

Enjoy full insurance coverage, negotiated terms with our shipping service providers, and seamless tracking of your devices via Track & Trace for both outbound and return shipping. We will also notify you by email as soon as your package arrives at the Nikon Service Point.

As expected, all procedures at the Nikon Service Point Dresden are carried out by trained Nikon specialists.

If it is a repair under Warranty If this is the case, the product and the associated documentation are first checked to ensure that the warranty applies.

If the repair is covered by the warranty, the product will undergo the standard repair process. After the process is completed, the product will be shipped or available for pickup. We will inform you by email about the completion and return shipment.

Paid repair:

Cost estimates created by the Nikon technician can be accepted or declined at any time.
The rejection of a cost estimate will result in your device being returned.

The acceptance of a cost estimate means that your device will go through the repair process and will be sent back or made available for pickup after the repair. We will inform you by email about the completion and return shipment.

BEFORE OR AFTER YOUR PURCHASE

If you have any questions, we are here for you!

Your Nikon Service Point Dresden

Since 1997

Nikon Service & Support

Do you have questions about a product, compatibility with Nikon accessories, software, or a repair?

We are here to help and have the right answer for you.

or simply use the contact form.

Nikon Service Point, Support, Service, Inspektionsservice, Nikon Kamera reparieren, Nikon Objektiv reparieren, NPS, Check & Clean,

Nikon Support, Service, Nikon Service, Nikon reparieren, Nikon Objektiv reparieren

Ask us your question.

Would you like a callback regarding your inquiry? Simply enter your phone number (optional) so we can reach you.

Your questions submitted via the contact form will be answered by a member of the Nikon Service Team Dresden, usually within 24–48 hours (excluding weekends and holidays). You will be notified by email as soon as your question has been answered.